Which type of carpet should I choose?

We recommend choosing something hard-wearing with a short pile (loop or twist) for your stairs and landing and other high-traffic areas. The appearance is maintained and the pile flattening is less prominent with this choice of carpet. However, in a room such as your bedroom, you may wish to choose a thick Saxony twist pile. This will give you a more luxurious feel. The pile content will then affect your carpet choice – 100% polypropylene offers a bleach-cleanability and stain warranty. Wool carpets offer better wear quality and longevity, but cannot be cleaned with bleach to remove any stains.

Will you store my flooring until I’m ready?

Yes, Once you have paid a deposit we can store your carpet for a period of three months.

Can you move my furniture for me?

Yes, we can move furniture, but this will incur a cost for the additional work involved.

Can you uplift and dispose of my old existing carpets?

Yes, we can but this will incur a cost for the additional work involved.

Do you offer a measuring service?

Yes, we offer a measuring service within our local area. We will store your measurements on file until you call into the shop to choose your flooring. Click here to arrange an appointment

Can you bring flooring samples?

Yes, we are happy to bring samples. However, we can only bring a limited selection compared to the vast range available in the showroom.

Is all work guaranteed?

Yes, we pride ourselves on the quality of our work, so all installations come with a 12 month guarantee

My carpet needs re-stretching, what can I do?

We offer a free 12-month after-care service, which includes any re-stretching required. Please contact us if you have any issues and we will be more than happy to help.

Do you offer a carpet edge binding (whipping) service?

Yes, we provide a carpet edging service for carpet off-cuts. Bring your piece(s) in and we’ll do the rest. Click here to find our more. (We are unable to bind used/soiled carpets)

Will you trim doors during the fitting of my flooring?

Our fitters do not offer a door trimming service as this is carpentry work. However, we do have contact details of carpenters we would recommend.

C L Joinery; 07773 167351

Chris Rutter; 07788 452485

Can you recommend a carpet cleaning company?

Yes, we would recommend Safeclean. Contact them on 01733 209521

Does my carpet come with any guarantee?

Many of our carpet ranges offer a wear and stain guarantee through the manufacturer. Please get in touch with us to see how to register your carpet. Please note that if your carpet is not registered, the guarantee will not apply.