Luxury Carpets

Treat Your Feet

Hard Wearing

For those high traffic areas

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Waterproof, soft, warm and stylish

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Authentic designs and very hard-wearing

Luxury Vinyl Tiles (LVT)

Stain and scratch resistant, plus very durable



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Answers to the most asked questions

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We have put together some useful aftercare hints, tips, and guidance for keeping your new floors looking fantastic for longer. However, if you are in any doubt or need further advice, please do not hesitate to contact us

Carpet Maintenance

  • We recommend that loop pile carpets are hoovered with a cylinder style of hoover (Henry Hoover). Beater bars are not recommended as this disturbs the carpet fibres and can create ‘bobbling’ appearance.
  • We recommend twist pile carpets are hoovered with an upright style hoover (Dyson), as the beater bar helps to disturb the pile bringing up the dirt more efficiently.
  • We recommend you vacuum 2-3 times per week to maintain the appearance of the carpet.
  • Using a large doormat at the front and back doors will help reduce dirt being spread onto the carpet.
  • Removing shoes and avoiding using slippers, will also help to maintain the pile appearance.

Carpet Cleaning Tips

  • The most important flooring aftercare tip is; don’t allow the spill to dry, get to it immediately
  • Blot with a kitchen towel, or a dry, clean cloth. Work from the outside of the stain inwards
  • Semi-solid substances should be removed with a spatula
  • Do not rub vigorously
  • If you have a 100% Polypropylene carpet, stains can be removed using 1:6 bleach/water mix. Do not bleach clean wool carpets
  • Blot with clean warm water – do not oversoak

The majority of our manufacturers offer care advice with their carpets. Please click the relevant Manufacturer of your new carpet to find out more.

(If you’re not sure who has made your beautiful new carpet – just contact us)

Cormar Carpets | Furlong Flooring | Penthouse Carpets | Victoria Carpets | Associated Weavers | Kingsmead Carpets | Ulster Carpets | Brockway Carpets | Hugh Mackay | Riviera Home

Wool Carpet cleaning tips can be found in the above links, however, you may also find the WoolSafe Organisation ‘Stain Wizard‘ and a helpful cleaning video useful too.

Manufacturer Stain and Wear Warranties

Flooring Aftercare & maintenance

The majority of our polypropylene carpets and vinyl flooring offer a stain and wear warranty as standard. However, most of the floorings have to be registered with the manufacturer for the warranties to be valid. Please note that re-using your existing underlay may invalidate your warranty, and carpets will need to be professionally cleaned every two years to comply with the stain guarantee offered (Receipts will need to be provided should you need to make a claim)

Please click on the relevant link to register your warranty today.

Cormar Carpets | Abingdon Flooring | Associated Weavers – Invictus / Vivendi | Lifestyle Floors

Some of our best-selling wool carpets from brands such as High Mackay, Riviera Home, Kingsmead Carpets, Lifestyle Floors and Victoria Carpets to name but a few, also have the added benefit of registration. Please click here to register your new carpet today.  You may also find the carpet care advice helpful!

Carpet Guidance


Twist pile carpets will shed excess fibres from the manufacturing stage for a short period when first fitted. Shedding is natural and common and is not a manufacturing fault.


All twist pile carpets will flatten over time, especially in high-traffic areas. This can give the appearance of different shades, which is caused by the pile reflecting the light in different directions. This is not a manufacturing fault or detrimental to the wear of the carpet. Regular hoovering will help to reduce this.


Furniture will create indentations in the pile as it is crushed. Regularly moving furniture around will help, and using a coin to gently tease the pile upright will improve the appearance.

Long tufts

After having your carpet fitted, you may find some stray long tufts. If your carpet is a twist pile, you can carefully cut the pile with sharp scissors, and level with the carpet pile. This does not affect the appearance or wear of the carpet.


Wool carpets fade over time, this is caused by exposure to the sunlight (UV) which ‘bleaches’ the wool fibres. The speed of the process depends on the level of exposure, therefore, draw curtains or use blinds, and try to move furniture around regularly if possible


Loop carpets can often collect fibres on the pile surface forming little balls, also known as bobbling on clothing. To avoid this appearance, use a cylinder-style hoover (Henry) and avoid rubber sole shoes and slippers on the carpet.

Pressure lines

You may find after fitting that you have a line approximately 30-40cm in from one wall. This is known as a pressure line and is caused by the carpet being rolled and stored on a cardboard pole until it is fitted. The first roll where the carpet meets the carpet again, causes the pile to be crushed. This will fade in 2-3 weeks as the pile relaxes and will improve with hoovering. This is not a manufacturing fault.

Door Trimming

Due to the thickness of some carpets with new underlay, your doors may need to be trimmed. Door trimming is carpentry work and will not be carried out by the carpet fitter.

We recommend you contact;

C L Joinery; 07773 167351  |  Chris Rutter; 07788 452485